Support
Free Support
- Self-Service: View our installation guides for helpful setup tips.
- Email: Reach out to our support team at support@flightvelocity.com. We aim to respond within 24 business hours.
- Phone: Call us at 866-937-9371 and choose option 2. Please leave a detailed message with your phone number, email, and a description of the issue. Our support team will follow up with either a call or email, usually within 24 hours.
***Remote login assistance is not included in our free support options
Remote Login Assistance - $99/hr
For more personalized support, a member of our team can remotely access your system to diagnose and resolve issues. Sessions are scheduled in advance, with a minimum charge of 1 hour. Additional time is billed as required. Click the link below to purchase a remote login assistance session.